Credit Coordinator

Join the Hartville Hardware family, where we believe that a happy team provides exceptional customer service.
Our commitment to treating individuals with respect and compassion fosters a positive environment for our valued team members.
HRM Enterprises, Inc.
encompasses the largest independent hardware store in the country, a renowned restaurant, an ever-thriving Marketplace, and a sought-after campus drawing customers from both near and far.
As a locally owned and operated company, we take pride in leading the markets we serve, driven by a dedicated team that consistently exceeds our customers’ expectations.
We are dedicated to providing an outstanding workplace, encouraging professional growth and excellence among our team members.
*Our Culture and Team Members:* With 82 years of industry experience, our family of businesses continues to thrive.
Hartville Hardware, in operation for over 51 years, has earned a reputation as an excellent workplace.
Many of our team members have chosen to make a career at the Hardware, with some exceeding 40 years of service.
Rather than relying solely on our word, we invite you to speak with our team members directly to learn why they find Hartville Hardware such a gratifying place to work.
*Compensation Package:* * *Competitive Salary: *We offer a competitive base salary commensurate with your skills, experience, and the current market standards.
* *Benefits:* Comprehensive health insurance coverage, including medical, dental, and vision, ensuring the well-being of you and your family.
* *Paid Time Off: *Generous paid time off (PTO) allowance, allowing you to maintain a healthy work-life balance.
* *Retirement Planning: *401(k) retirement savings plan with company matching, empowering you to plan for your future financial security.
* *Professional Development: *Opportunities for ongoing professional development * *Team Member Discounts: *Exclusive discounts on our products/services, fostering a culture of appreciation for our valued team members.
* *Wellness Programs: *Participation in wellness programs designed to enhance your overall health and well-being.
*Keys to Success:* We seek professionals who thrive in a collaborative environment of like-minded individuals who: * Go the extra mile to give our customers the best experience.
* Assume the best of others.
* Earn the loyalty of customers and fellow team members.
If you are a compassionate professional who cares deeply about solving customers’ problems, we invite you to join our team at Hartville Hardware.
*Job Overview:* Join our finance team as a Credit Coordinator.
We are seeking a detail-oriented and organized professional to support the credit and accounts receivable functions.
The Credit Coordinator will play a vital role in ensuring accurate and efficient credit processes, assisting with customer accounts, and contributing to the overall financial health of the organization.
*Responsibilities:* *Credit Application Processing:* * Review and process customer credit applications in accordance with established policies.
* Verify applicant information, including credit references and financial data.
* Communicate credit decisions to customers and internal stakeholders.
*Customer Account Maintenance:* * Maintain accurate and up-to-date customer credit files.
* Update customer credit limits based on credit evaluations and payment history.
* Assist customers with inquiries related to their credit accounts.
*Collections Support:* * Monitor overdue accounts and follow up with customers regarding outstanding balances and payment arrangements.
* Provide timely and accurate information to support collections efforts.
*Reporting:* * Generate and analyze reports related to credit applications, credit limits, and aging analysis.
* Prepare regular reports for management on credit portfolio performance.
*Documentation and Compliance:* * Ensure that all credit-related documentation is complete and accurate.
* Stay informed about relevant regulations and compliance requirements.
*Qualifications:* * High school diploma or equivalent; additional coursework in finance or accounting is a plus.
* Proven experience in a credit coordinator or similar role, preferably in a retail or hardware setting.
* Strong attention to detail and accuracy in data entry and record-keeping.
* Excellent communication skills for interacting with customers and internal teams.
*Organizational Skills:* * Ability to manage and prioritize multiple tasks efficiently.
* Familiarity with basic financial principles and credit terms.
Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Disability insurance * Employee assistance program * Employee discount * Flexible schedule * Flexible spending account * Health insurance * Health savings account * Life insurance * Opportunities for advancement * Paid time off * Professional development assistance * Referral program * Retirement plan * Vision insurance Experience level: * 1 year Schedule: * 8 hour shift * Day shift * Monday to Friday Work Location: In person