Join the Hartville Hardware family, where we believe that a contented team provides exceptional customer service.
Our commitment to treating individuals with fairness and compassion fosters a positive environment for our valued team members.
HRM Enterprises, Inc.
encompasses the largest independent hardware store in the country, a renowned restaurant, an ever-thriving Marketplace, and a sought-after campus drawing guests from both near and far.
As a locally owned and operated company, we take pride in leading the markets we serve, driven by a dedicated team that consistently exceeds our guests' expectations.
We are dedicated to providing an outstanding workplace, encouraging professional growth and excellence among our team members.
Our Culture and Team Members:
With 82 years of industry experience, our family of businesses continues to thrive.
Hartville Hardware, in operation for over 51 years, has earned a reputation as an excellent workplace.
Many of our team members have chosen to make a career at the Hardware, with some exceeding 40 years of service.
Rather than relying solely on our word, we invite you to speak with our team members directly to learn why they find Hartville Hardware such a gratifying place to work.
Compensation Package:
Competitive Salary: We offer a competitive base salary commensurate with your skills, experience, and the current market standards.
Benefits: Comprehensive health insurance coverage, including medical, dental, and vision, ensuring the well-being of you and your family.
Paid Time Off: Generous paid time off (PTO) allowance, allowing you to maintain a healthy work-life balance.
Retirement Planning: 401(k) retirement savings plan with company matching, empowering you to plan for your future financial security.
Professional Development: Opportunities for ongoing professional development
Team Member Discounts: Exclusive discounts on our products/services, fostering a culture of appreciation for our valued team members.
Wellness Programs: Participation in wellness programs designed to enhance your overall health and well-being.
What We Expect:
We seek professionals who thrive in a collaborative environment of like-minded individuals.
Our core values include:
Go the extra mile to give our guests the best experience
Assume the best of others
Earn the loyalty of guests and fellow team members
If you are a compassionate professional who cares deeply about solving guests' problems, we invite you to join our team at Hartville Hardware.
Job Title: Full Time Parts Coordinator
Department: Appliance/Outdoor Power Repair
Overview: Responsible for all aspects of procuring parts for Outdoor Power Equipment Repair and Appliance Repair.
Essential Duties:
Receives part requests from technicians, locates correct part numbers and creates all special orders to satisfy technician requests.
Is responsible for ensuring relevant technician parts inventories are correct - e.
g.
when something is removed from parts, it is accounted for properly in a special order/service order/warranty order.
Determine status of necessary parts in relation to repair areas.
Orders non-stock parts.
Retrieves stocked parts, receives orders and delivers to technician work stations.
Regularly and quickly communicates part status with technicians.
Communicates back order statuses with customers (Appliance Repair and Outdoor Power Repair).
Performs in depth searches for alternative to back order parts (Appliances and Outdoor Power Repair).
Orders parts on weekly Appliance Repair Large Part Order List.
Receives and bins all incoming Appliance Repair Parts.
Communicates with Accounts Receivable to ensure all drop shipped parts are properly received.
Makes location entries in appropriate service orders for shipped to store parts.
Communicates with Appliance Repair customers to reschedule service when all parts are received.
Ensure technicians are allotted time to pick up shipped to store parts ahead of scheduled service.
Is scheduled at the relevant counters/phones as needed and at the direction of management.
Job Particulars
Full Time 42.
5 hours per week
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