Join the Hartville Hardware family, where we believe that a contented team provides exceptional customer service.
Our commitment to treating individuals with fairness and compassion fosters a positive environment for our valued team members.
HRM Enterprises, Inc.
encompasses the largest independent hardware store in the country, a renowned restaurant, an ever-thriving Marketplace, and a sought-after campus drawing guests from both near and far.
As a locally owned and operated company, we take pride in leading the markets we serve, driven by a dedicated team that consistently exceeds our guests' expectations.
We are dedicated to providing an outstanding workplace, encouraging professional growth and excellence among our team members.
*Our Culture and Team Members:*
With 82 years of industry experience, our family of businesses continues to thrive.
Hartville Hardware, in operation for over 51 years, has earned a reputation as an excellent workplace.
Many of our team members have chosen to make a career at the Hardware, with some exceeding 40 years of service.
Rather than relying solely on our word, we invite you to speak with our team members directly to learn why they find Hartville Hardware such a gratifying place to work.
*Compensation Package:*
* *Competitive Salary: *We offer a competitive base salary commensurate with your skills, experience, and the current market standards plus most techs average an extra $4000 per year with our bonus program.
* *Benefits:* Comprehensive health insurance coverage, including medical, dental, and vision, ensuring the well-being of you and your family.
* *Paid Time Off: *Generous paid time off (PTO) allowance, allowing you to maintain a healthy work-life balance.
* *Retirement Planning: *401(k) retirement savings plan with company matching, empowering you to plan for your future financial security.
* *Professional Development: *Opportunities for ongoing professional development
* *Team Member Discounts: *Exclusive discounts on our products/services, fostering a culture of appreciation for our valued team members.
* *Wellness Programs: *Participation in wellness programs designed to enhance your overall health and well-being.
* *Company Vehicle that goes home with you*
* *Company phone and tablet*
* *Company provides all specialty tools*
* *Uniforms provided*
* *Manufacturer training provided during working hours*
* *Monday-Friday schedule (no weekends)*
*What We Expect:*
We seek professionals who thrive in a collaborative environment of like-minded individuals.
Our core values include:
* Go the extra mile to give our guests the best experience
* Assume the best of others
* Earn the loyalty of guests and fellow team members
If you are a compassionate professional who cares deeply about solving guests' problems, we invite you to join our team at Hartville Hardware.
*Job Title:* Appliance Repair Administrative Assistant
*Overview:*
Provides onsite troubleshooting and repair of household appliances for Hartville Hardware’s customers.
Uses strong mechanical skills, as well as computer based technical documentation to quickly and accurately troubleshoot issues, and recommend repair solutions.
Uses strong customer service skills, to explain needed repairs and proper use and care of machines to customers.
Interacts with other techs as well as dispatchers to help foster teamwork, and improve department success.
*Essential Duties:*
Use laptop computer to access technical information, and route data.
Use company vehicle to safely commute between service calls.
Use product knowledge and technical information to troubleshoot customer issues.
Prepare repair estimates.
Use strong mechanical abilities to complete repairs.
Use strong computer skills to complete the necessary paperwork.
Use customer service skills to interact with customers appropriately in order to explain the failure, and well as the necessary repair, and associated cost.
Be able to train customers on proper use and care of their product.
*Job Particulars:*
Full Time
8am to end of route
Monday through Friday
Must have clean driving record
*Education*
High School or equivalent
Training to obtain EPA certification will be provided
Job Type: Full-time
Pay: $40,000.
00 - $50,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Company truck
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible schedule
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* On-the-job training
* Paid time off
* Paid training
* Professional development assistance
* Referral program
* Retirement plan
* Safety equipment provided
* Vision insurance
Schedule:
* Monday to Friday
Supplemental pay types:
* Bonus opportunities
Work Location: In person