Accounts Receivable Representative

Careers at Unity Health Network, part of the Optum and UnitedHealth Group family of businesses.
Unity Health Network is the largest independent physician network in Northeast Ohio.
Our infrastructure enables us to provide extensive primary care services and diverse specialty care offerings while removing non-medical business functions from our clinical staff, allowing them to concentrate on care delivery.
Our team is growing, and we are looking for more health care professionals who want to be part of an organization that is driven by excellence.
You can be part of a dedicated health care team that provides high quality and timely patient-centered services.
In return, we will provide you with competitive opportunities that are driven to change the future of health care delivery and your career.
Come develop your potential and start doing your life’s best work.
(sm) The Accounts Receivable Clerk plays a critical role in creating a quality experience that impacts the financial well-being of our patients.
This individual will be responsible for insurance accounts by working with insurance companies to ensure proper reimbursement in a timely manner.
This will include utilizing insurance websites and calling insurance companies for claim status and denial reconciliation.
Handle inquiries from physicians and insurance companies regarding various account issues and act as an advocate for the patient when a billing problem occurs.
Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 5:00pm EST.
This position will be located onsite at the office located at: 2750 Front Street, Cuyahoga Falls, OH 44221.
After 90 days, there will be an opportunity to work remotely.
Primary Responsibilities: Assists in resolving problems relating to all areas of Patient/Third Party billings and missing information Collaborate with team members to ensure continuous improvement in processes Maintains current knowledge of billing requirements, denials and system practices Review aging reports of claims that have been denied and determine the reason the claims were denied and find a resolution Complete assigned tasks within a given timeframe with accuracy Communicate with insurance companies to receive necessary information regarding the claim or benefits You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications: 1+ years of related experience in a billing physician office or billing company environment.
Experience may be substituted with successful completion of a billing or coding externship and current enrollment in a related degree/certificate program Proficiency with Microsoft Word, Excel and Outlook Ability to work from the office location at: 2750 Front Street, Cuyahoga Falls, OH 44221 Preferred Qualifications: Experience in billing and collections in the Healthcare industry Work experience in a fast-paced environment requiring solid multi-tasking and problem-solving skills At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
OptumCare is a drug-free workplace.
Candidates are required to pass a drug test before beginning employment.